Do I need a script from a physician?
Nope! Illinois is a Direct Access state. The only exception is if you are coming for Tempromandibular Joint (Jaw/TMJD) pain, we do need a referral from your dentist. If you have a PPO plan, you do not need a referral or script to access physical therapy services. If you have an HMO plan, you may still require a referral and/or authorization at your insurance companies request.
What if I have a script?
If you saw a physician and were given one, you can upload a picture of it on your intake or bring in for us to scan into your chart. We often fax over your evaluation and relevant follow-up notes to your referring physician to update him/her on your progress.
Do you take insurance?
Yes, we accept Blue Cross/Blue Shield PPO plans. BCBS HMO plans have additional requirements that may delay care. For all other insurers, services will be an out of pocket cost; however, we do provide courtesy billing which means we send the paid invoice to your insurance company on your behalf for reimbursement. The potential for reimbursement will depend on your individual insurance plan. Medicare/Medicaid is not eligible for courtesy billing.
Do you offer drop in appointments?
At this time, all appointments are scheduled with 24 hours notice, but same day appointments may be available, just give us a call at (224) 334-3075. You are able to conveniently check availability online and schedule yourself.
What should I expect prior to and during my first visit?
Learn more about what to expect HERE.
What are the available hours and are they posted somewhere?
Hours are fluid and based on therapist availability, need and demand. If you are not seeing available times that work for you, please e-mail your therapist or pt@abetterwaytotrain.com with your schedule availability and we will do our best to accommodate. Our earliest appointments are usually between 6-6:30am, with our latest 7-7:30pm. Saturday hours are often available.
What services are offered and how much does it cost?
Click HERE for a list of our services and pricing.
How do you protect my privacy and use my data?
We do not sell, rent, or lease your personal information to third parties. We do not share mobile phone numbers or SMS opt-in consent with third parties or affiliates for marketing or promotional purposes. We may share information with service providers who help us deliver our services (including SMS delivery), but only as necessary to provide those services.
“Before finding Antigone I had been in physical therapy for a number of years for my back and neck issues. I worked with three other therapists that always seemed perplexed by my issues. I had lost a lot of hope as I was passed around from therapist to therapist at a well known corporate physical therapy business. I felt as though no one had enough time to see me. When I started working with Antigone she was able to identify the underlying issues and get to the root of my problems. She is able to take her time and give you the attention you need. She is extremely knowledgeable and personable. I highly recommend her as a physical therapist and over all health specialists. We are lucky to have such a valuable resource in our community!”
- Laura